Case Studies

Please take a moment to review a case study or two to see how CPP and its solutions have helped clients meet their challenges.
Contact us
today to find out more.


    • Call Center
      Call Centers Can Increase Customer Satisfaction Through Effective Conflict Management: New Study Finds That Call Reps' Preferred Conflict-Handling Styles Affect Customer Satisfaction
    • TKI®
    • Conflict Management
    • Redlands College
      Redlands College Builds Engagement Through Differentiated Learning with the MBTI® Assessment
    • MBTI®
    • Type and Learning
    • Shaffer Title
      Shaffer Title Uses the Myers-Briggs® Assessment to Develop Common Corporate Language, Jump-Starting Growth: A Case Study of Shaffer Title and Escrow, Inc.
    • MBTI®
    • Team Development